July 31, 2011

Professional Services… Do we get what we pay for ?

This week has been a week of frustration.

I’m trying to ascertain whether vendors within the Aged Care space treat providers with contempt. I know this is a generalisation however the number of quality operators that I’m coming across is definitely in the minority.

I do not have an issue of paying a premium as long as I receive a quality professional service.

When I engage professional services I have a few expectations

  • You will be a subject matter expert on your area of expertise
  • You will deliver a quality solution
  • You will be able to demonstrate what you have done

Apparently one of my “Gavinisms” is that “I know enough to be dangerous”.

On speaking to a number of consultants that are not keeping abreast of emerging trends or that their knowledge bank is shallow. Many consultants are constantly referring to google to search for answers.

Find below, the email I sent out to vendors. I wish to in some shape of form make this a mandatory requirement within the industry and hope to present and have a number of organisations adopt a similar philosophy to ensure compliance in delivery of solutions across the industry.

Vendors, consultants you are their to provide solutions that work for the business and complement ICT departments. Currently in my world this does not happen.
The сколько стоит кондиционер в могилеве Email..

 

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